Past programmes
- 9:00am
- National Banking College
Winning with Emotional Development(Mar. 24-25) Virtual
Emotional Development is a key determinant of professional success. It has become a strategic imperative for effective leadership and sustained performance. This programme is designed to equip professionals with the advanced emotional and interpersonal capabilities required to excel in complex organizational environments. Participants will explore practical strategies for enhancing self-mastery, managing emotions under pressure, and building strong, trust-based relationships. By developing these competencies, leaders will strengthen their capacity to influence, collaborate, and drive results by fostering a resilient and emotionally developed...
- 9:00am
- National Banking College
Handling Difficult Supervisors and Workplace Politics(Mar. 26-27) Virtual
Navigating complex organizational dynamics is an essential capability for professional and leadership success. This programme equips participants with the intelligence, strategic awareness, and interpersonal skills required to manage upward relationships and operate effectively within politically charged environments. Participants will explore practical strategies for communicating with influence, building credibility, and maintaining professionalism when faced with challenging supervisory styles or competing interests. By mastering these skills, professionals will enhance their ability to foster collaboration, protect their integrity, and contribute positively to a healthy...
- 9:00am
- National Banking College
Facility Structuring(Apr. 21-23) Virtual
Drawing accurate conclusions about a borrowing customers’ business is a critical prerequisite to providing appropriate solutions to the customers’ credit needs. Facility structuring is about incorporating features, protections and control mechanisms in the facilities being granted that will mitigate the key risks identified. Good facility structuring also ensure there is optimal pricing by achieving a proper risk/reward ratio. The protection and control features must be closely aligned with the key risks to be mitigated. Doing this will achieve the most appropriate facility...
- 9:00am
- National Banking College
Auditing ISO Management Systems: Techniques and Best Practices (Apr. 21-24) Virtual
Many organizations today, especially in the Banking and Financial sectors, have implemented some of the ISO Management Standards. Primarily, as a mandatory requirement from their supervising institutions. It is therefore imperative that audits are conducted to safeguard assets and especially continual improvement. This course equips participants with the knowledge and skills to plan, conduct, report, and follow up on audits of management systems in line with ISO standards (e.g., ISO 9001, ISO 20000, ISO 22301, ISO/IEC 27001). It blends ISO...
- 9:00am
- National Banking College
Banking Sales Mastery: Integrating Marketing, Portfolio, and Relationship Management for Success(Apr. 21-23) In-person
The banking landscape today is highly competitive, and customer expectations continue to evolve. To remain relevant and profitable, bankers must master the ability to integrate marketing intelligence, portfolio management, and relationship-building skills into their sales approach. This two-day programme provides participants with the essential frameworks and practical techniques to enhance sales effectiveness through a customer centric strategy. It helps bankers understand their markets, segment and manage their customer portfolios, and nurture relationships that lead to consistent business growth. The program bridges...
- 9:00am
- National Banking College
Managing AML, Financial Crime, and Data Risks(Apr. 22-24) Virtual
In an era of increasing digitalization, financial institutions face heightened exposure to sophisticated financial crimes and data breaches. Regulatory bodies are intensifying scrutiny, demanding more proactive and technology-driven compliance measures. This course addresses the urgent need for advanced knowledge and strategic capabilities to manage these intertwined risks effectively. Analyse the evolving landscape of AML and financial crime threats.Evaluate regulatory expectations and compliance obligations across jurisdictions.Design robust AML and financial crime risk management frameworks.Integrate data governance and analytics into financial crime detection and...
- 9:00am
- National Banking College
Building Emotional Resilience and Relationship Intelligence: Strengthening Workplace Bonds(Apr. 22-24) In-person
Effective team performance is driven by leaders and professionals who combine emotional resilience with strong relationship intelligence. This programme is designed to enhance the capacity of teams to remain cohesive, adaptive, and results-oriented in demandingenvironments. Participants will develop practical strategies to manage stress constructively, navigate interpersonal dynamics with empathy, and sustain trust and collaboration under pressure. By mastering these capabilities, leaders will strengthen team cohesion, foster psychological safety, and build a resilient, high-performing culture that drives sustained organizational success. To identify stress...