Customer complaints of banks, other financial institutions dropped 27.87% in half-year 2021 – BoG
The Bank of Ghana received a total of 321 complaints directly from customers of banks, Specialised Deposit-Taking Institutions, and non-deposit taking financial institutions in the first-half of 2021, compared with 445 complaints recorded for the same period in 2020, its 2021 Half-Year Complaints Management Report indicates. This is a 27.87% decline in customer complaints of banks and other financial institutions. Out...

