Past programmes
- 9:00am
- National Banking College
Building Ethical Culture in Banking Operations(Jan 20-22) Virtual
Ethical culture is critical in banking to maintain trust, comply with regulations, and ensure sustainable business practices. There is a 46% rise in bank employee-related fraud. This training is essential to improve: Trust & Reputation, Integrity & Ethical Behaviour, Corporate Culture, and Promote Whistleblowing. Foster a culture of integrity and ethical behavior.Enhance understanding of ethical issues and dilemmas specific to banking operations.Develop strategies for identifying, addressing, and managing ethical challenges in banking.Equip participants with practical tools and frameworks for making...
- 9:00am
Managing Credit Risk in Financial Institutions (Jan 21-22) Virtual
Lending other people’s money which have been deposited with a Bank is the biggest business of basic banking. Almost every other activity of a bank revolves around lending. Someone said once that banking is not rocket science. Depending on where one stands, it may be true or false. Lending is not so simple. It is process driven and subject to many risk types. This course examines the end-to-end credit process with particular emphasis on credit delivery and the regulatory...
- 9:00am
- National Banking College
Data Strategy and Governance for Digital Transformation(Jan 21-23) Virtual
In today’s digital economy, data is the lifeblood of transformation. Organizations that treat data as a strategic asset can innovate faster, comply with regulations, and deliver superior value to customers. In Ghana, the rise of mobile money, fintech, and digital banking has made data governance and strategy a boardroom priority. Yet, many institutions still struggle with fragmented data, weak governance, and compliance risks under the Ghana Data Protection Act (2012) and international standards like ISO/IEC 27001 and ISO/IEC 38505-1. This...
- 9:00am
- National Banking College
Data Analysis using Excel(Jan. 27-29) Virtual
Excel remains the most widely used tool for data analysis across banking, finance, regulatory compliance, and business operations in Ghana. While advanced tools like Python and Power BI are growing, Excel is still the first step for most professionals. This course equips learners with practical, hands-on skills to clean, analyze, and visualize data using Excel’s built-in functions and tools. The training emphasizes real Ghanaian banking and business datasets (e.g., loan portfolios, customer transactions, compliance reports) to ensure relevance and immediate...
- 9:00am
- National Banking College
Conduct and Integrity Risk for Bankers(Jan. 27-30) Virtual
In the wake of pervasive fraudulent and banking scandals, regulatory fines, and reputational damage, conduct and integrity risk issues has emerged as a critical area of concern. banks are expected go beyond compliance to embed ethical behaviour and integrity into their culture and operations. This course addresses the growing need for advanced knowledge and tools to manage these risks effectively. Understand the nature and scope of conduct and integrity risks in banking.Analyse the regulatory expectations and global standards on ethical...
- 9:00am
- National Banking College
Boosting Treasury Sales Success with Strategic Prospecting, Networking, and Negotiation (Jan. 28-30) Virtual
As clients demand more tailored financial solutions, treasury professionals must sharpen their prospecting, networking, and negotiation skills to stay competitive. This programme equips participants to build stronger pipelines, leverage influential networks, and convert opportunities into lasting business relationships. Apply advanced prospecting techniques to build a robust sales pipeline.Demonstrate the ability to establish and leverage influential professional networks.Prioritize and organize leads effectively to maximize sales opportunities.Employ negotiation skills to convert prospects into successful client engagements.Align customer acquisition strategies with technical expertise...
- 9:00am
- National Banking College
Lending to Commercial Borrowers (Feb 4-6) In-person
Lending is one of the key activities of commercial banks. Although Bank’s with healthy portfolios are bound to reap appreciable returns, the activity also come with the risk that the borrower is likely to default on loan repayment. It is therefore incumbent on the lending bank to understand its client’s business and also the evaluate the prospect repaying its loan in a timely manner. Differentiate the different types of business customers with the objective of providing appropriate credit facilities.Differentiate the different...
Upcoming programmes
- 9:00am
- National Banking College
Risk Management in Sustainable Energy Finance(Mar. 9-13) In-person
Climate action and energy transition demand regulatory compliance and risk-aware financing strategies. This course equips professionals to manage climate-related financial risks while meeting BoG’s sustainability requirements. Understand the energy value chain and sustainability issues across segments.Explore alternative energy technologies and their risk profiles.Apply Bank of Ghana directives in climate risk management and ESG integration.Develop compliance-focused financial models for renewable energy projects.Align energy finance strategies with Ghana Green Finance Taxonomy and global standards. Day 1: Energy Value Chain & Regulatory Foundations Energy Segments...
- 9:00am
- National Banking College
Developing Your Critical Thinking Skills(Mar. 10-12) Virtual
Developing critical thinking skills is essential for making sound decisions, solving problems effectively, and navigating complex workplace challenges. It enables individuals to analyze information objectively, question assumptions, and consider multiple perspectives. Strong critical thinking fosters innovation, reduces errors, and empowers employees to contribute meaningfully to organizational success and continuous improvement. This programme is designed to you with the ability to think critically, analyze problems, evaluate evidence, and make better decisions in the workplace. Understand the principles and importance of critical thinking.Identify...
- 9:00am
- National Banking College
Harnessing Generative AI: Mastering Prompt Engineering(Mar. 11-13) Virtual
The “Generative AI: Mastering Prompt Engineering” course is designed to equip learners with the knowledge and hands-on skills to craft effective prompts that guide AI models like GPT toward accurate, creative, and context-aware outputs. It blends theory, practice, and ethics, making it suitable for professionals, educators, and enthusiasts who want to optimize AI use in real-world settings. Prompt engineering is quickly becoming a critical digital skill. Just as spreadsheet literacy transformed business in the 1980s, prompt literacy is shaping how...
- 9:00am
- National Banking College
Managing FX Exposure & Regulatory Compliance(Mar. 14-18) Virtual
This programme equips forex dealers with practical skills to manage daily FX positions while meeting regulatory demands. Participants will explore strategies to minimize risk, align trading actions with compliance requirements, and avoid costly sanctions. By bridging knowledge gaps, the training ensures dealers operate confidently and responsibly within the trading book. Manage daily FX positions using practical tools and techniques.Apply risk-minimization strategies within the trading book.Demonstrate compliance with core regulatory reporting requirements.Identify and avoid actions that may trigger sanctions or penalties.Align...
- 9:00am
- National Banking College
Business Line Risk Analysis and Management(Mar. 16-19)Virtual
As financial institutions diversify their operations, risk exposures become more complex and business-line specific. Traditional enterprise-wide risk frameworks often overlook nuanced risks inherent in individual units. This course addresses the growing need for granular risk analysis and tailored management strategies, especially in the context of evolving regulatory landscapes and digital innovation. Analyse risk profiles across various business lines (e.g., retail banking, corporate banking, treasury, asset management).Apply advanced risk assessment tools and methodologies.Design and implement business line-specific risk mitigation strategies.Align risk management practices...
- 9:00am
- National Banking College
Surviving and Thriving at the Top: Executive Resilience(Mar. 17-19) In-person
At the highest levels of leadership, the demands of decision-making, accountability, and constant performance pressure can challenge even the most seasoned executives. This programme is designed to strengthen leaders’ capacity to sustain peak performance while preserving clarity, balance, and well-being. Participants will explore evidence-based strategies for building resilience, managing stress, and maintaining strategic focus under pressure by enabling them to lead with composure, inspire confidence, and drive organizational success in demanding environments. To develop resilience strategies for senior leaders.To promote mental clarity...
- 9:00am
- National Banking College
Retail Banking Mastery: Driving Customer Value And Bank Profitability(Mar. 17-19) Virtual
This course focuses on enhancing customer value and profitability. Encompass fundamental retail banking principles, customer-centric strategies, data-driven sales management, and digital transformation. Essential modules often encompass comprehending consumer requirements and segmentation, fostering customer trust and loyalty. Optimising sales for enhanced profitability, and utilising technology to facilitate seamless experiences and generate new growth opportunities. Equip professionals with the necessary competencies to enhance client lifetime value and achieve sustainable profitability. Equip participants with the knowledge and skills to design effective customer experience...
- 9:00am
- National Banking College
Understanding the Borrowing Needs of A Business(Mar. 18-19) In-person
Just like a doctor, a borrowing cause analysis enables a lender to determine the cause, rather than the symptoms of an underlying CASH NEED of a business. It is only then can the lender be able to provide appropriate solutions in terms facility type, loan tenor, repayment source, etc. of the loan financing. Distinguish between the customer’s stated loan purpose – how borrowed funds will be used – and the borrowing cause – the underlying reason that the company needs...
- 9:00am
- National Banking College
People Analytics in strategic HR Planning(Mar. 24-26) In-person
People analytics is a data-driven approach to managing people at work. For the first time in history, business leaders can make decisions about their people based on deep analysis of data rather than the traditional methods of personal relationships, decision making based on experience, and risk avoidance. This programme is intended to introduce participants to how Organizations flourish when the people who work in them flourish using analytics and performance evaluation tools. Distinguish between People Analytics and HR Analytic.Identify the...
- 9:00am
- National Banking College
Driving Target-based Performance Management Culture(Mar. 24-27) In-person
Driving target-based performance culture is essential for aligning individual efforts with organizational goals. It provides clarity, accountability, and measurable outcomes, enabling leaders to track progress and drive results. This approach motivates employees, enhances productivity, and supports continuous improvement. Gain a solid understanding of performance management frameworks.Be equipped to set, align, and monitor SMART performance targets.Strengthen skills in coaching, feedback, and handling underperformance.Build confidence in championing accountability and results.Leave with a personalized action plan for embedding target-based performance planning and measurement...
- 9:00am
- National Banking College
Managing Risks in Projects(Mar. 24-27) Virtual
In today’s dynamic financial and regulatory landscape, projects are increasingly exposed to multifaceted risks. Poor risk management leads to project delays, cost overruns, reputational damage, and regulatory penalties. This course equips professionals with advanced tools and insights to manage risks proactively, ensuring project success and regulatory alignment. Critically evaluate risk management frameworks and their application in complex projects.Design and implement risk mitigation strategies tailored to project environments.Integrate regulatory and compliance considerations into project risk planning.Apply quantitative and qualitative tools for risk analysis...
- 9:00am
- National Banking College
Winning with Emotional Development(Mar. 24-25) Virtual
Emotional Development is a key determinant of professional success. It has become a strategic imperative for effective leadership and sustained performance. This programme is designed to equip professionals with the advanced emotional and interpersonal capabilities required to excel in complex organizational environments. Participants will explore practical strategies for enhancing self-mastery, managing emotions under pressure, and building strong, trust-based relationships. By developing these competencies, leaders will strengthen their capacity to influence, collaborate, and drive results by fostering a resilient and emotionally developed...
- 9:00am
- National Banking College
Analysing the Financial Statement of Commercial Borrowers(Mar. 25-27) In-person
An understanding of financial statements is critical to analyzing the credit quality of a borrowing customer. It facilitates the Relationship manager and credit analysts’ ability to ask the right questions during information gathering meetings with the borrower. It helps the banker to understand the key drivers of the customer’s business. It helps the banker to understand the key financial risks a business is exposed to and how these risks are mitigated. Identify emerging problems which can be detrimental to repayment of existing facilities. Identify...
- 9:00am
- National Banking College
BOG Open Banking Directives – Impact on the Financial Ecosystem(Mar. 25-27) Virtual
Open Banking represents a paradigm shift in financial services, enabling customers to securely share their banking data with authorized third-party providers (TPPs) through standardized Application Programming Interfaces (APIs). This model promotes transparency, competition, and personalized financial solutions, while placing control firmly in the hands of the customer. In Ghana, the Bank of Ghana (BoG) is spearheading this transformation through its Draft Open Banking Directive for Regulated Financial Institutions, issued in December 2024. The directive outlines a framework for safe, consent-based...
- 9:00am
- National Banking College
Ensuring Customer Rights And Protection In Banking Operations(Mar. 25-27) Virtual
Consumer protection is a fundamental aspect of financial service delivery, ensuring that customers' rights and interests are safeguarded in all financial transactions. This training program aims to equip banking professionals with the knowledge and skills necessary to uphold consumer rights and enhance trust and confidence in the industry Also, to ensure efficient relevant information dissemination (Reducing information asymmetry). To understand the principles, regulations, and best practices of consumer protection.To be aware of and compliant with relevant consumer protection regulations and directives/guidelines.To Promote ethical...
- 9:00am
- National Banking College
Handling Difficult Supervisors and Workplace Politics(Mar. 26-27) Virtual
Navigating complex organizational dynamics is an essential capability for professional and leadership success. This programme equips participants with the intelligence, strategic awareness, and interpersonal skills required to manage upward relationships and operate effectively within politically charged environments. Participants will explore practical strategies for communicating with influence, building credibility, and maintaining professionalism when faced with challenging supervisory styles or competing interests. By mastering these skills, professionals will enhance their ability to foster collaboration, protect their integrity, and contribute positively to a healthy...
- 9:00am
- National Banking College
Ethical Leadership and Corporate Governance in Financial Institutions(Mar. 31- Apr. 1) Virtual
Ethical leadership and sound corporate governance are the twin pillars that sustain trust, integrity, and long-term performance in financial institutions. In a sector where accountability and transparency are paramount, leaders must make decisions that balance profitability with ethical responsibility and regulatory compliance. This two-day programme provides participants with a deep understanding of ethical leadership principles, governance frameworks, and best practices that promote institutional integrity, stakeholder confidence, and sustainable success. Participants will explore real-world case studies of ethical dilemmas, governance failures, and how...