08Days05Hrs00Mins31Secs
Apr 10 2025

Moving up into Management(Apr. 10-11) Virtual

  • 9:00am
  • National Banking College

Background

This training programme is designed to help individuals transition smoothly into management roles. It focuses on developing essential management skills, understanding the responsibilities of a manager, and building effective leadership qualities.

Programme Objectives

  • Appreciate the roles and responsibilities of a manager.
  • Develop key management and leadership skills.
  • Learn effective communication and team-building techniques.
  • Enhance decision-making and problem-solving abilities.
  • Manage time and resources efficiently.

Course Outline

Introduction to Management
Understanding the transition from individual contributor to manager
Common challenges faced by new managers
Leadership Skills
Leadership styles and their impact
Building trust and credibility
Motivating and inspiring your team
Effective Communication
Communication strategies for managers
Active listening and feedback techniques
Managing difficult conversations
Team Building and Development
Creating a cohesive team
Delegating tasks effectively
Conflict resolution and mediation
Decision-Making and Problem-Solving
Decision-making frameworks
Analyzing and solving problems
Risk management
Time Management and Productivity
Prioritizing tasks and managing time
Tools and techniques for productivity
Balancing managerial duties with personal tasks
Performance Management
Setting goals and expectations
Conducting performance reviews
Providing constructive feedback

Target Group

  • Human Resource Managers
  • Relationship Managers
  • Supervisors
  • Line Managers

To register, contact the programmes secretariat now !

+233 (0) 302 760006