21Days04Hrs08Mins20Secs
Apr 23 2025

Managing Operations and Associated Risk & Compliance In Digital Banking Environment (Apr. 23-25) Virtual

  • 9:00am
  • National Banking College

Background

The advent of digital technologies has transformed the landscape of banking operations, presenting both opportunities and risks in the industry. The ability of a bank to remain competitive may depend on its ability to deploy digital based solutions.

Programme Objectives

  • Understand Digital Banking and how it impacts on banking products and services delivery.
  • Leverage digital banking to create new business opportunities.
  • Foster a customer-centric approach in the digital banking environment.

Course Outline

Overview of Digital Banking Landscape.
Regulatory & Compliance Framework  for Digital Banking.
Identifying and Mitigating Risks in Digital Banking Operations.
Marketing digital banking products, services.
Online Banking and Mobile App Management.
E-commerce and Payment Platforms.
Customer Authentication and Authorization, Fraud issues
Role and impact of FinTechs and other Players on the financial service delivery.
The advent of open banking and its customer related issues:
Data Protection, Confidentiality and Insider Dealing/Trading.

Target Group

  • Supervisor/Heads in:

    Channels & Digital Banking

  • Relationship Management
  • ICT
  • Legal & Compliance
  • Operations

To register, contact the programmes secretariat now !

+233 (0) 302 760006