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Apr 23 2024

Essential Skills in Managing the Digital Age(Apr. 23-26) Virtual

  • 9:00am
  • National Banking College

Background

It is very important for Managers to understand the IT processes in their various department or units. This program is designed to enable Managers effectively support and appreciate the IT technical issues in their various division. The challenges of the contemporary workplace presents unique growth opportunities for leaders in the 21st Century. In this Leadership and management training program, participants will learn how to manage the sea change revolutionizing business today, consider the impact of swift and evolving technologies and understand the needs for a culturally diverse and multi-generational workforce in an uncertain environment.

Programme Objectives

  • Lead technical staff to excellence, effective communication, and clear delegation.
  • Leverage emotion to optimize communication and performance.
  • Motivate and empower technical professionals.
  • Delegate to direct the strengths of IT teams and build accountability.
  • Reinforce performance with a shared vision.
  • Redefining leadership in a digital environment.

Course Outline

Identifying and personalizing your management approach.
The Challenge of IT Management in the Digital Age.
Introducing Technology and Innovation Management.
Developing Management Excellence
A new management identity
Emotional Intelligence (EI) in Action
Incorporating EI into your management approach
Engaging and controlling your emotions
Motivating Technical Workers
Exploring key motivators
Tailoring the approach to your team
Delegating for Empowerment
Cultivating commitment and accountability
Following a proven step-by-step process
Facilitating Success for IT Teams
Organizing and developing effective teamwork
Leveraging team synergy
Enhancing team communication
Reinforcing and Redirecting Performance through Coaching
Managing day-to-day performance
Minimizing disruptions in the workplace
Implementing Your Managerial Vision.

Target Group

  • IT Managers wishing to expand and improve their skills and those new to managing technical experts
  • Managers of technical professionals in an IT environment.

CostGHC00.00

To register, contact the programmes secretariat now !

+233 (0) 302 760006