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Apr 22 2026

Building Emotional Resilience and Relationship Intelligence: Strengthening Workplace Bonds(Apr. 22-24) In-person

  • 9:00am
  • National Banking College

Rationale


Effective team performance is driven by leaders and professionals who combine emotional resilience with strong relationship intelligence.

This programme is designed to enhance the capacity of teams to remain cohesive, adaptive, and results-oriented in demandingenvironments. Participants will develop practical strategies to manage stress constructively, navigate interpersonal dynamics with empathy, and sustain trust and collaboration under pressure.

By mastering these capabilities, leaders will strengthen team cohesion, foster psychological safety, and build a resilient, high-performing culture that drives sustained organizational success.

Programme Objectives


  • To identify stress triggers and their emotional impacts.
  • To strengthen resilience and adaptability under pressure.
  • To build mental toughness and optimism in high-pressure situations.
  • To improve interpersonal communication and empathy.
  • To develop strategies for managing workplace relationships constructively.
  • To apply relationship intelligence to strengthen teamwork and collaboration.

Course Content


Understanding Stress and Emotional Reactions
Building Personal Resilience and Grit
The Role of Mindset and Self-Talk
Coping Strategies for Workplace Stress
Maintaining Focus and Emotional Balance
Building Supportive Relationships During Stress
Developing your own Personal Resilience Plan
The Concept of Relationship Intelligence (RQ)
Managing Difficult Relationships and Personalities
Networking and Relationship Maintenance
Applying RQ for Organizational Success

Target Group


  • Staff at all Levels

To register, contact the programmes secretariat now !

+233 (0) 302 760006