11Days22Hrs57Mins27Secs
Feb 03 2025

Advanced Ethics and Conduct Risks for Managers(Feb. 3-7) In-person

  • 9:00am
  • National Banking College

Background

Ethical issues impact on bank conduct in the eyes of the stakeholders. Banks continue to deal with a culture that affect their activities that are soft in nature but manifest in revenue loss and penalties to the banks. There is the need to strengthen ethical ethos in banks.

Programme Objectives

  • Discuss the changing ethical and conduct challenges Managers face and their implications.
  • Discuss how Managers can proactively process and manage potential ethical and conduct risks in their branches.

Course Outline

Overview of Ethics.
Ethical theories and Practices in banks.
Ethical stance in retail, corporate and investment activities.
Ethics in digitalized operations.
Ethics and Conduct interface
Ethical dilemma
Implementing effective ethical frameworks.
Ethics as:
Institutional character
A product
An ESG issue
Ethics and Reputational Management (Case Studies).
Ethical and conduct risks in the overall management of branch activities including vault management, security items and movement of instruments.
Mis-selling.
Ethical and conduct risks in:
Clustered operational centres.
Account opening and closures
Mandate taking and management.
Deposit taking
Managing digital payment systems
Handling cheque operations
Investment advisory activities
Personal and SME loans.
Trade finance operations.
Branch-service provider interface

Target Group

  • Operation Managers
  • Branch Managers
  • Staff of Ethics Department
  • HRD Managers, Internal, Audit Teams, Compliance.

CostGHCN/A

To register, contact the programmes secretariat now !

+233 (0) 302 760006