10Days03Hrs42Mins13Secs
Jan 28 2025

Ethical Issues in Banking Operations(Jan. 28-30) Virtual

  • 9:00am
  • National Banking College

Background

Ethical behaviour is critical in banking to maintain trust, comply with regulations, and ensure sustainable business practices. There is a 46% rise in bank employee-related fraud. This training is essential to improve: 1) Trust & Reputation 2) Integrity & Ethical Behaviour 3)Corporate Culture 4) Promote Whistleblowing.

Programme Objectives

  • Fostering a culture of integrity and ethical behaviour
  • Enhancing understanding of ethical issues and dilemmas specific to banking operations.
  • Developing strategies for identifying, addressing, and managing ethical challenges in banking.
  • Equipping participants with practical tools and frameworks for making ethical decisions and promoting ethical practices.
  • Ensuring compliance with ethical standards, regulations, and industry best practice.

Course Outline

Definition and significance of ethics in the banking industry.
Ethical principles: fairness, transparency, accountability, and integrity.
Ethical lending practices: avoiding discriminatory and predatory lending.
Customer privacy, data protection, (E.g. Managing PEP Accounts & Transactions).
Ethical handling of insider information, confidentiality and market manipulation.
Ethical considerations in sustainable banking practices (ESG).
Creating and implementing an ethical code of conduct.
Role of leadership/Management in promoting ethical behaviour.
Review of high-profile banking scandals (e.g., Wells Fargo & Ghana Banking Crisis).
Lessons learned and strategies for preventing future ethical lapses.

Target Group

  • All Staff

CostGHC0.00

To register, contact the programmes secretariat now !

+233 (0) 302 760006